Implementing Technology that Understands your Business
Michael Everly, Chief Information Officer, D&H Distributing
Business-led IT Decisions - How to Survive and Thrive
Paul Harapin, SVP & GM, Domo, Inc.
Optimized Customer Experience through Technology
Arnold Leap, CIO, 1-800-Flowers.com
Managing Information Technology- A Race to the Finish
Joe Iannello, VP & CIO, Capital Metro-
The Rise of the Digital Contact Center
David Butler, Sr. Director, Digital Customer Experience, CTO Architecture and Consulting, Avaya
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The Utter Truth About the Effectiveness of CRM and Customer Loyalty
Ravel Lai, Chief Digital Officer, Dah Chong Hong Holdings Limited
Serving Tomorrow's Customer Today: Reimagining Branch Transformation and Omnichannel Strategies
Douglas Hartung, Director-Research & Development Incubation, Diebold, Incorporated
The Rewards of Design-led Technology Investment for CRM and Loyalty
Phil Rubin, CEO, rDialogue
From Challenge to Opportunity
Jody Bews-Hair, Head of Customer Experience, Southern Cross Health Society
2 Keys to Success with CRM
Rico Valdez, Director, Customer Relationship Management, AXA Philippines (Euronext: CS)
Maintaining Profitable Customer Relationships
David Wallace, Director Product Management, Infor
Connecting with the Asian Digital Customer Cultural Nuances in Emotional Design
Amran Khamis, Head, Digital Experience, Asia, Sun Life FinancialCIO Speaks
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Michael Everly, Chief Information Officer, D&H Distributing
Arnold Leap, CIO, 1-800-Flowers.com
Bill Dyer, CTO & Head of Strategy, Alcatel-Lucent Motive
Anthony Thomas, CIO, Vodafone India
Luke O'Brien, CIO, ISS Facility Services Australia & New Zealand
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Matthew Perry, CIO, Orora Limited [ASX: ORA]
Marc Solomon, CIO, Bvn Architecture
Matthew Leary, CIO, Tassal Operations
Gary Peel, CIO, SYNERGY (ASX:IS3)
John Hui, CIO, The Education University of Hong Kong
Mike Everly, CIO, D&H Distributing
