Top 10 CRM Consulting/Services Companies - 2019
The development of Customer Relationship Management, in tandem with the modern-day technological revolution, has led developers to integrate AI, IoT, and automation solution sets for efficient business orchestration. To enhance customer service relationships, CMR systems are designed to compile customer data across various channels or points of contact between company and customer, including the company website, direct mail, live chat, marketing materials, and social media. The companies inclined toward such objective-driven CRM services can better ensure that their customers’ needs are not only acknowledged but also addressed most effectively. As a result, CRM has become a necessity, especially for retention, acquisition, and loyalty management.
As CRM takes center stage in accentuating the success, innovators in this space such as... Continue Reading
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Customer Consulting Group (CCG) stands at the forefront of delivering exemplary consulting services to small and medium businesses, which typically only big businesses can afford, empowering them to remain relevant and prosper by engaging with their customers through an efficient CRM strategy. Customer Consulting Group assists organisations with all aspects of CRM projects, including general advice and guidance on the most appropriate solution as well as the necessary implementation services required to ensure success. Drawing on their years of extensive experience across hundreds of implementations, the team at Customer Consulting Group knows exactly what to do and when to do it pertaining to CRM implementation
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A CRM service provider that builds its three-fold service structure—outsourcing, consulting, and developing—with a bigger focus on the customer aspect of CRM. Banking on its patented business methodology titled Insight-Strategy-Interaction-Measurement (ISIM™), CI helps businesses achieve their strategic goals by placing customers at the pole position. From CRM strategy consulting to CRM system build, CI provides wide-ranging CRM services. In collaboration with Microsoft’s SQL, Power BI, Data lake, HDInsight, Databricks, and Machine Learning from Azure Service, CI offers top-notch analytics services. As one of the top CRM consulting/services companies, CI has been able to serve clients such as Nike Korea, Adidas, and more
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Data MC is a world leader in the delivery of highly complex data migrations, specializing in the end-to-end delivery of ERP, CRM, industry specific, bespoke and business transformation projects. Incorporating a niche team of expert consultants, with a combined foundation of over 80 years’ collective Information Technology experience, Data MC brings to the market the best possible data migration outcome for its clients. With every migration, Data MC provides a Methodology, a custom and versatile Data MC toolset and a world-class team to manage the migration process from beginning to end
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Digitus is a CRM advisory company based out of Singapore. Established in 2019, the Singapore-based Digitus specializes in closely analyzing its customer’s business and requirements based on which it provides them with accurate vendor and partner recommendations to commence their CRM journey or implementation. Digitus represents a network of CRM implementers, across vendors. The core element of Digitus is to connect customers with two-three partners based on specific requirements and the best possible fit, irrespective of the geographic location. The company’s vision is to become the world’s biggest CRM partner community
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Xtreme Productivity delivers end-to-end IT services for not-for-profit and charitable organizations. With almost ten years of successful operation in the not-for-profit sector, the company offers customized, business-specific solutions taking into account all financial limitations and constraints. Xtreme Productivity leverages Microsoft Dynamics 365 platform to develop tailored customer relationship management (CRM) solution for its clients. The CRM solution helps to create a data-driven culture that stores details of each engagement enabling the NPOs to track every touchpoint with their stakeholders. The company presently has its operations in New Zealand and Australia and has recently extended its services to Canada
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Apar Technologies
Headquartereworld'sngapore and a leading consulting services and information technology provider, Apar is dedicated to helping the world’s leading organizations build stronger, new age, digital businesses. The company's expertise allows corporations in the deployment of SMAC-enabled applications and infrastructure with attention to three essential details: understanding how to assess business processes for digital transformation, developing core skills around supporting the new work style of their customers and employees, and, addressing the upcoming information inflection point
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CRM Online
With over 20 years of experience and an international team of CRM specialists, CRM Online has developed outstanding expertise in delivering Client Relationship Management (CRM) services that focus on giving you accurate returns on your investment. The company aims to bring together all the business operations to help the company work smarter, not just harder. CRM software allows everyone within an organization to work from a single prospect and client database, so everyone can be more effective at identifying, winning, and retaining profitable clients. Their services include project management, consulting, implementation, training, and support, systems integration, and Data Audit, Migration, Cleansing, and Enhancement
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iSystem Asia
A Management and Technology Consulting Company iSystem Asia is driven by passionate and competent individuals with years of hands-on experience in the Management & Information Technology business as well as business process improvement. The company focuses on Enterprise Performance Management, Customer Relationship Management, and Business Process Management. Their services range from certification, training, consultancy, and information system implementation. iSystem Asia is a CRM and BPM technology expert that helps organizations in a wide range of industries like telecommunications, banking, construction, finance, aerospace, FMCG, education, and government agency
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Headquartered in US ScienceSoft is a provider of IT consulting services and custom software development. Founded in 1989, the company is a go-to vendor for custom and platform-based development in the areas of CRM, Data Analysis, Collaboration & Knowledge Management and Information Security. ScienceSoft offers testing and quality assurance services which is broadly represented in the company's portfolio as well as offers 24/7 support for IT infrastructure and applications. The company is a recognized partner of IBM, Microsoft, Magento, ServiceNow and Oracle
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Techloyce
A global market leader for CRM Development, Migration, training, and Integration Techloyce has achieved 100+ successful CRM solutions for diverse industries. They have certified and professional CRM experts who have assisted in solving the challenges faced by the clients globally and also have vast knowledge in different aspects of CRM and ERP implementation. Their services include customization, migration, and integration. Each software solution is designed to optimize each interaction with quick decision making, dynamic processes, and advanced analytics
